Turning Employees Into Brand Advocates

Turning Employees Into Brand Advocates
The archive of the Expion Empowering Employees to be Brand Advocates with myself and Jeremiah Owyang is no available to stream over on their blog. I’ve also posted the feed below. Thanks to Jeremiah, and Expion’s Zena Weist for having me. Take a listen and leave me your thoughts in the comments area. Enjoy! Webinar: ...

Does Google Glass Matter? 1

Does Google Glass Matter?
My friend and colleague Greg Gerik over at 3M posted today on his time with Google Glass yesterday. He was fortunate enough to get access to one of these prototype units and wrote an excellent post about it on his blog. As Greg mentions, perhaps the technology is really a bridge product for something far ...

Push Through

Push Through
Sometimes, the mojo isn’t there. Work, life, relationships – they can all be tough sometimes. The key is how you push through. Sort of like being on the treadmill for 30 minutes and you push yourself hard. The last five minutes are tough as you’re so close to your goal yet the fatigue or pain ...

Driving Social Enterprise Wide – Social Pros Podcast 1

Driving Social Enterprise Wide - Social Pros Podcast
Hey gang…was blessed to have been asked to talk about our work at H&R Block on the Social Pros Podcast. Jay Baer, Jeff Rohrs and Zena Weist invited me and I want to thank them for a great conversation. These are three smart people I’ve been able to learn a ton from and it was ...

Loss and Legacy 4

Loss and Legacy
For the second time in just over a year, I received bad news this morning. A friend from high school, who in the past few years I had reconnected with via Facebook, died unexpectedly last night. His name was Andrew Tran and he was a man with a heart as big as the sky. I’m ...

The Art of Asking

The Art of Asking
I’m fortunate to have a lot of friends in the business world. With the amount of traveling I’ve done, coupled with the big brands I’ve worked for, meeting people is never a problem. Developing and keeping those relationships over time takes work. But generally, I find mutually beneficial relationships are easy to find and easy to keep. ...

A New Social Approach to Analytics and Data

A New Social Approach to Analytics and Data
I just finished reading a fascinating piece over at the Harvard Business Review Blog about the use of the co-creation process to better use data and analytics to transform businesses. In the post by Judy Bayer and Marie Taillard, they advocate for a more collaborative process around data-dives and how companies use the big data ...

Regret is the Heaviest of Burdens 1

Regret is the Heaviest of Burdens
We are an imperfect species. We make mistakes every day. Humans are flawed and so much of what we become is based on how willing we are to look past those errors and not dwell on what could have been. In my life, I’ve met thousands of people in passing – on business trips, on ...