One of the first leadership lessons I learned when I was a young manager at Intuit was simple: take more of the blame when things go wrong and less of the credit when things go well.
As we look ahead into the next century, leaders will be those who empower others. – Bill Gates
You can see in business today where new, young, and dynamic leaders are acting on exactly that same advice. At the same time, the leaders out of touch are playing the same old game: find a scapegoat and blame that guy.
We live in the age of radical transparency. Your customers want it, your employees want it and your shareholders demand it. Yet there are still big brands that don’t listen.
Leaders possess different talents and lead in different ways. Those leaders who inspire do so by challenging those they lead. They invite them to fail fast, learn and drive toward stretch goals. When they fail to reach them, they use them as teachable moments all in the name of getting better.
Today’s leaders trust and teach.