Honored to be included on the Social Fresh list this year. Glad to be at H&R Block!    

“There is nothing wrong with change, if it is in the right direction.” – Sir Winston Churchill“ Over the past two years, my life has been one series of constant changes, challenges and triumphs. After 10 years at Intuit, I moved on and had two roles:  one didn’t work out and another one did. As someone working hard to get brands from being...

The recent unrest in the UK and news of the New York Police Department setting up a social media monitoring team has many thinking the most democratic way of communicating in the history of man is under fire. And they are correct. The talk of censoring social networks and streams of communications during a time of crisis is utterly ridiculous. Just like many other...

With all the discussion about the popularity of Quora, today’s Mashable story on Jeremiah Owyang and his report on the role of the social media strategist included a quote by yours truly. It’s worth a read…and not just because I am included! It’s good discussion and shows how Quora is already having an impact. Will more journalists use it for...

It’s amazing how things happen sometimes. Just five months after joining Sony Online Entertainment, opportunity has called again and I am about to take on a new adventure, a new job and a new home. Yesterday, I announced that I will be leaving SOE in a few weeks to join Applebee’s as their first Director of Social Media & Digital Content. It’s...