Flickr: Telstar Logistics I had a great lunch conversation with a friend yesterday about social media and its future in business. We talked about many things including what the future looks like and what businesses need to know to harness the power of reaching out and interacting with their customers in...

Photo Credit: Telegraph UK I am not going to waste this virtual space with a summation of the recent Tiger Woods drama, but I do want to use it to give you some thoughts on the business side of this story and my view of the danger of big brands when they are a single individual. Woods is the biggest and...

Today I kick off my week speaking at my third Gravity Summit, this time in New York at Young and Rubicam Brands at 285 Madison Ave. The Gravity Summit’s are always a great way for business people to learn about social media. Unlike many of the other conferences, it’s small, intimate and very...

I am back fresh from our Intuit corporate communications summit where I and 70 of my fellow communicators all gathered to share our plans for the coming year along with our points of view on where our function is going. One project I worked on with the group was around measurement and how we could, as a...

Quicken/AMI Make The Colbert Report...lovin' it! Great news today…our Quicken program to sponsor the American Mustache Institute’s “Stache Bash 2009″ made The Colbert Report Last night. Check it out at 3:39: The Colbert Report Mon – Thurs 11:30pm /...